ENVÍOS
Délai de livraison estimé : 3 à 10 jours ouvrables*
*Veuillez noter que les délais de livraison sont approximatifs. Des retards peuvent survenir en raison de facteurs tels que l'autorisation de paiement, la disponibilité des stocks, les promotions ou les périodes de vacances.
Livraison gratuite en Europe pour toute commande supérieure à 90 € (40 € en Italie, en Allemagne, en Autriche et en France). Les frais de port pour les commandes inférieures à ces montants varient selon les pays, de 3,95 € à 55 € (voir la FAQ pour plus de détails).
DEVOLUCIONES
Scalpers offers a return and exchange policy with different timeframes depending on the country of delivery.
The return period is set for 30 calendar days from the date when you receive your order.
To initiate a return, customers can start the process by clicking on the returns page
To request a return or exchange, please access your customer panel and follow the steps provided.
Return and exchange conditions may vary depending on the country. For more information, please check our FAQs.
For further assistance or inquiries, please contact us at: hola@scalperscompany.com
REFUND
Returned orders will be processed within approximately 1-3 business days from the reception.
Refunds will be credited back to the original customer's form of payment within 2 to 5 business days.
EXCHANGE
If you have requested a different size or are exchanging faulty items, as soon as the package arrives at our logistics centre, we will arrange delivery of your replacement order.
If there is no stock available for an exchange, we will arrange a refund.